Remote Systems Service Status

 

e-Mail  Frog VLE
SIMS SLG / App / OnLine  SIMS Teacher app
Staff VPN  Staff Remote Desktop
  • We currently have some issues with the ‘SIMS Parent App’. These are under investigation with Capita.
  • You may notice that on occasion some lesson attendance data is missing** and the number of conduct points is the count of events rather than the sum of the points awarded.
  • The source data on the school database is correct, this is a display problem within the ‘Parent App’.

** As this issue is taking more time than we expected for the software supplier to produce a slolution, the ‘lesson’ attendance display feature has been turned off until the problem has been corrected.  The morning and afternoon attendance marks will continue to be displayed. **UPDATE** As of 19 Dec, we have been issued with a ‘fix’ to the lesson attendance display problem and have applied it.  The feature has been turned back on and we are monitoring stability.


Key:

Normal Service

 Partial outage/degraded performance

 Full outage

Planned Maintenance