Satchel One (Show My Homework)

Please note: Show My Homework has recently been rebranded to Satchel One. All of the information in this page has been changed to reflect this change. If already installed on your mobile device / tablet your Show My Homework app will still work but at some point when you update it will rename itself to Satchel One. Your log in as either a parent or a student are unaffected by this change. 

Q: What is Satchel One?

A: Satchel One (previously known as Show My Homework) is an online web resource which allows teachers to publish homework and resources to classes of students and allows the students to complete homework on their home computers, tablets or smartphones and then submit the work back to the teacher for grading. Each student has their own account and as a parent or guardian you can have an account which allows you to keep track on the work that your child is being given. Satchel One can be used via a website or through a free App which is available for most tablets and smartphones.

Q: I do not know or cannot remember my Satchel One logon details (as a student).

A: To log in with Satchel One your username and password are the following:

Username = School e-mail address*

Password = The password that you use to log in a computer at school each day

* Your school e-mail address is your normal school network log-on ID followed by @flhs.wigan.sch.uk

Q: How do I log in to Satchel One (as a student)?

A: To log in to Satchel One do the following:

From a computer: 

Visit https://flhs.satchelone.com/school/home and under Login click on the option button that says ‘Student’. Next, click on the button underneath the section ‘Or log in with’ that says

 A pop up box will then appear. In the username field enter your school e-mail address and password*. 

Click on the Login button. Satchel One will then log in.

For more help please consult the following user guide below:

From a mobile device (see below for the applicable solution dependent the device you are using):

iOS

If you are using an iPad or iPhone, visit the following link Satchel One for iOS which will take you directly to the App store to download the free App to your device.

Once installed open up the App and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Click on the school listed below and you will then be displayed with the log in screen.

Click on the button that says  and you will then be taken to portal screen where you can then put in your login credentials.

In the field ‘Username’, enter your school email address*, click Next

In the field ‘Password’, enter the password* and the click Sign In. 

Android

If using an Android tablet or phone, visit the following link Satchel One for Android which will take you directly to the App store to download the free App to your device.

Once installed open up the App and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Click on the school listed below and you will then be displayed with the log in screen.

Click on the button that says  and you will then be taken to portal screen where you can then put in your login credentials.

In the field ‘Username’, enter your school email address*, click Next

In the field ‘Password’, enter the password* and the click Sign In. 

Q: When I log in to Satchel One on a computer I get a blank screen and nothing is there.

A: This can happen when you are using an incompatible or out of date web browser. To resolve this issue please download a copy of Google Chrome for free from the following:

Q: How do I submit homework using Satchel One?

A: To find out how to submit your homework please click here for more information and a brief tutorial video.

Q: Can I ask my teacher a question?

A: Yes you can. To do this please click her for more information on how to communicate with your teacher.

Q: I have an iPhone / iPad and have taken a picture on it and have sent the picture on Satchel One to my teacher but they can’t open it up. Help!

A: This is because the picture you have taken is in a format your teachers computer doesn’t understand. Please click here for more information on how to fix this issue.

Q: How do I log in to Satchel One (as a parent / guardian)?

A: Please refer to the information below for the applicable method that you wish to access your account with.

From a computer:

To log in to Satchel One as a parent you can access it through a web browser on a computer via this link https://flhs.satchelone.com/school/home and under Login click on the option button that says ‘Parent’. Next, ensure the option ‘I already have an account’ is selected and enter the username and password that you used to create your Satchel One account.

From a mobile device (see below for the applicable solution dependent the device you are using):

iOS

If you are using an iPad or iPhone, visit the following link Satchel One for iOS which will take you directly to the App store to download the free App to your device.

Once installed open up the App and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Enter the username and password that you used to enrol with Satchel One.

Android

If using an Android tablet or phone, visit the following link Satchel One for Android which will take you directly to the App store to download the free App to your device.

Once installed open up the App and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Enter the username and password that you used to enrol with Satchel One.

Q: I cannot remember my password for Satchel One (as a parent / guardian).

A: Please refer to the information below for the applicable method that you wish to reset your account with.

From a computer: 

Visit https://flhs.satchelone.com/school/home and under Login click on the option button that says ‘Parent’. Next, click on the option that says ‘Forgot Password’ then enter your registered email address and click Reset Password. Check your email account for a reset password email and then follow the instructions to reset your password.

From a mobile device (see below for the applicable solution dependent the device you are using):

iOS

If you are using an iPad or iPhone, open up the Satchel One App (if not already downloaded you can download it for free from here) and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Click on the school listed below and you will then be displayed with the log in screen.

Click on the button that says Log in with email or username underneath ‘I already have an account’

Click on the option below the Log in button that says ‘Forgot Password’

The App will then switch over to your devices default browser and open up a webpage which will allow you to enter your registered email address and check your email account for a reset password email and then follow the instructions to reset your password.

Android

If using an Android tablet or phone, open up the Satchel One App (if not already downloaded you can download it for free from here) and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Click on the school listed below and you will then be displayed with the log in screen.

Click on the button that says Log in with email or username underneath ‘I already have an account’

Click on the option below the Log in button that says ‘Forgot Password’

The App will then switch over to your devices default browser and open up a webpage which will allow you to enter your registered email address and check your email account for a reset password email and then follow the instructions to reset your password.

Q: When my child uses Satchel One the option to send / upload files is greyed out and cannot be clicked.

A: Please check that your child is not attempting to use Satchel One using a parent account. There has been instances in the past where this has been the case and the student cannot submit files back to their teacher due to accessing Satchel One using their parents / guardians account.

How to check what account you are logged in with:

If using a computer:

In the far left of the screen the logged in users name will be visible. Under the name of the user it if there is a pin code this shows the parent account is currently logged in.

If you are not logged in with the student account please sign out of Satchel One, clear your web browser cache and log back in using the students account.

To clear your browsers cache please see below:

If using mobile app (Android and iOS):

In the top left hand corner click on the menu icon, the logged in users name will now appear. 

Under the name of the user it if there is a pin code this shows the parent account is currently logged in.

If you are not logged in with the student account please sign out of Satchel One and log back in using the students account.

Q: I cannot remember the username or no longer have access to the account that I set up when I created my Satchel One (as a parent / guardian).

A: Please contact the school’s ICT Support department remotelearning@flhs.wigan.sch.uk who will be able to assist you with this issue. To aid with this issue please ensure that you mention your name, child’s name and form group.

Q: I have never had a Satchel One account for my child before and when I try to create an account it asks for a Parent Code.

A: Please contact the school’s ICT Support department remotelearning@flhs.wigan.sch.uk who will be able to send you a parent code to enrol for a Show My Homework account. To help assist with this matter please ensure that you mention your child’s name and form group.

Q: I have been given a Parent Code but it says it has expired. What do I do?

A: Unfortunately once generated parent codes are only valid for 90 days. This is a time that has been determined by the software developer who makes the application. If you need a new parent code please contact the school’s ICT Support department remotelearning@flhs.wigan.sch.uk . To help assist with this matter please ensure that you mention your child’s name and form group.

Q: I have requested a Parent Code and apparently it has been sent but I have not received it.

A: Please allow 24 hours from the point of the code having been generated and also please check the Junk / Spam folders on your e-mail as sometimes Show My Homework Parent Codes mistakenly get flagged as Junk/Spam mail by some e-mail provider services. If after 24 hours you have still not received an e-mail contact the school’s ICT Support department remotelearning@flhs.wigan.sch.uk . To help assist with this matter please ensure that you mention your child’s name and form group.

Q: I have received my Parent Code. What next?

A: The next step is to create a Satchel One parent account by using your parent code. To do this please refer to the information below for the applicable method that you wish to create your account with.

From a Computer:

You can create a Satchel One account through a web browser on a computer via this link https://flhs.satchelone.com/school/home and under Login click on the option button that says ‘Parent’. Next, ensure the option ‘I don’t have an account’ is selected and enter the username that you wish to create your Satchel One account with.

Your username must be a valid e-mail address.

We strongly advise that you do not use a work e-mail account to enrol. 

Next, enter the parent code that you have received via e-mail and complete the enrolment process following the on screen instructions.

From a mobile device (see below for the applicable solution dependent the device you are using):

iOS

If you are using an iPad or iPhone, visit the following link Satchel One for iOS which will take you directly to the App store to download the free App to your device.

Once installed open up the App and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Click on the school listed below and you will then be displayed with the log in screen.

Click on the button that says Log in with PIN or Parent Code underneath ‘I do not have an account’

Next, enter the parent code that you have received via e-mail and complete the enrolment process following the on screen instructions.

When prompted for a username your username must be a valid e-mail address.

We strongly advise that you do not use a work e-mail account to enrol. 

Android

If using an Android tablet or phone, visit the following link Satchel One for Android which will take you directly to the App store to download the free App to your device.

Once installed open up the App and you will be presented with a screen saying “Search for your school”. Type the school name Fred Longworth and then press on the Search button.

Click on the school listed below and you will then be displayed with the log in screen.

Click on the button that says Log in with PIN or Parent Code underneath ‘I do not have an account’

Next, enter the parent code that you have received via e-mail and complete the enrolment process following the on screen instructions.

When prompted for a username your username must be a valid e-mail address.

We strongly advise that you do not use a work e-mail account to enrol. 

Q: Can I share my Parent Code with other people?

A: Yes you can. Parent Codes can be used by multiple people to create an account to link to your child with a maximum limit of five people and are only valid for 90 days from the date of first issue.

Q: I am a parent or guardian and I have more than one child enrolled in this school. Can I link other children together under my Show My Homework account?

A: Yes you can. To do this please see the following steps:

From a computer:

  1. Log in to your existing parent account
  2.  Click on Account Settings
  3. Scroll down to the “Link another student to your account” section on the right and enter the parent code for the child you wish to add. Note: You will need an additional parent code per child that you wish to link. Please contact ICT Support remotelearning@flhs.wigan.sch.uk for a parent code.

From a mobile device (Android and iOS):

  1. Open the Satchel One App
  2. Load the menu and go to Settings
  3. Select Student Management
  4. Tap the ➕ and enter your parent code. Note: You will need an additional parent code per child that you wish to link. Please contact ICT Support remotelearning@flhs.wigan.sch.uk for a parent code.

For further assistance with Show My Homework please consult the following online knowledge-base.