I have forgotten my parental account password

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If you have forgotten your password for Satchel One you can reset your parental account password by doing the following.

On a computer

Visit https://flhs.satchelone.com/login?subdomain=flhs and click on the option ‘Forgot Password?’ to the right of login (see below for an example).

Next, enter the e-mail address that you used register your Satchel One account and click on the Reset password button. You will then recieve a password reset e-mail to your e-mail account. Please check your e-mail inbox or spam / junk folders for the reset e-mail and follow the instructions inside it to complete your password reset.

On a mobile device

Android & iOS

Open up the App and you will be presented with a screen saying Search for your school. Type the school name Fred Longworth and then tap on the Search button. Tap on the school listed below and you will then be displayed with the log in screen. Underneath ‘I already have an account’ tap on the button that says ‘Log in with email or username’ and you will then be taken to portal screen where you can then put in your login credentials (see below for an example).


Video above demonstrates Satchel One app on iOS device. Android version may differ.

Tap on the option ‘Forgot password’ underneath the ‘Log in’ button, a new browser window will open on your device. Next, enter the e-mail address that you used register your Satchel One account and tap on the Reset password button. You will then recieve a password reset e-mail to your e-mail account. Please check your e-mail inbox or spam / junk folders for the reset e-mail and follow the instructions inside it to complete your password reset.

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