WELCOME

WELCOME

WisePay Support

Support page for our online school payments service.

WisePay Support

Support page for our online school payments service.

WisePay Support

Support page for our online school payments service.

WisePay is a secure online school payments service that allows parents and carers to make payments for trips and add funds to their child’s wallet account to purchase meals, snacks and drinks in school. It is used by Fred Longworth High School who operate cashless purchases, whereby no physical money is used by students during the school day.

Please note that the organisation code for the School’s WisePay is 65699438.

Due to increased usage at the start of school terms WisePay’s systems may be slow to respond or not respond at all. This is a hosting/ bandwidth issue at WisePay, not School. We can only suggest that you try to access WisePay at a later time.

Account support

How do I get an account?

All parents of students who are at our school will be given a letter containing information about WisePay (including parent log in details) when their child is enrolled. If you have not received this letter contact the finance office finance@flhs.wigan.sch.uk. Please ensure when emailing to provide the name of your child and their form group.

How do I access WisePay?

WisePay can be accessed by the following methods:

On a computer

If you are using a computer click here to visit the WisePay website login page. The guide provided below will give you further instructions on how to log in.

On a smartphone

If you are using a smartphone, see below for further information.

Android

If you are using an Android smartphone or tablet click here to download the dedicated app. The guide provided below will give you further instructions on how to log in.

Apple

If you are using an Apple iPad or iPhone click here to download the dedicated app. The guide provided below will give you further instructions on how to log in.

What is the organisation code?

The organisation code for the School’s WisePay is 65699438

Can I change my account password?

You will need to log in for the first time using the User Name and Password given to you in your WisePay parental account details letter. However, after you have logged in you can change the password given  to one of your choice. To do this, please go to ‘Change Password’ and follow the on-screen instructions.

Please be aware that your email address becomes your User Name if you change your password.

I can no longer access my WisePay account.

Please contact the finance office (finance@flhs.wigan.sch.uk) for further assistance. Please ensure when emailing to provide the name of your child and their form group.

Further support

For further information and support about WisePay please click here.